Privacy Policy
Privacy Policy
Last Updated: March 30, 2026
Welcome to the Valleys Welding website. This Privacy Policy explains how Valleys Welding (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website, use our online store, or interact with our services.By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website immediately.
1. Information We Collect
We collect the following types of information:
a. Personal Information You Provide
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Account login credentials (if you create an account)
- Any messages, inquiries, or communications you send us through our contact forms
b. Information Collected Automatically
- Browser type and version
- Device information
- Pages visited and time spent on each page
c. Cookies and Tracking Technologies
We use cookies, pixel tags, web beacons, and similar tracking technologies to collect information about your browsing activity. This includes:
- Essential Cookies — Required for the website and online store to function properly (e.g., shopping cart, session management).
- Analytics Cookies — Used to understand how visitors interact with our website (e.g., Google Analytics).
- Functional Cookies — Used to remember your preferences and enhance your experience.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website and online store.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing & Fulfillment — To process purchases made through our online store, arrange shipping, and provide order confirmations and updates.
- Payment Processing — To facilitate secure transactions via Stripe, WooCommerce Payments, or offline/in-person payment.
- Customer Communication — To respond to inquiries, send order-related emails, and provide customer support.
- Marketing & Advertising — To send promotional emails, newsletters, special offers, and targeted advertisements.
- Website Analytics & Improvement — To analyze website traffic, user behavior, and trends to improve our website, products, and services.
- Personalization — To tailor content, product recommendations, and advertisements to your interests.
- Legal Compliance — To comply with applicable laws, regulations, and legal processes.
3. Marketing Communications
By providing your email address or interacting with our website, you may receive marketing communications from Valleys Welding, including:
- Promotional emails and newsletters
- Special offers and discounts
- New product or service announcements
- Retargeted advertisements on social media and other platforms
You can opt out of marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any marketing email or by contacting us . Please note that opting out of marketing emails does not affect transactional emails related to your orders.
4. Online Store & WooCommerce
Our online store is powered by WooCommerce. When you make a purchase, WooCommerce collects and processes information necessary to fulfill your order, including:
- Name, email, phone number
- Billing and shipping addresses
- Order details and purchase history
- Account information (if you register an account)
WooCommerce may also use cookies to manage your shopping cart, remember your session, and enhance store functionality. For more details, you can review WooCommerce’s privacy policy at https://automattic.com/privacy/.
5. Payment Processing
We do not store your full credit card or debit card details on our servers. Payments are processed through the following methods:
a. Stripe When you pay by card online, your payment information is securely processed by Stripe, Inc. Stripe collects and handles your card details in accordance with PCI-DSS (Payment Card Industry Data Security Standards). For more information, review Stripe’s privacy policy at https://stripe.com/privacy.
b. WooCommerce Payments If payments are processed through WooCommerce Payments, your card details are handled by WooCommerce’s integrated payment system (powered by Stripe). The same PCI-DSS standards apply.
c. Offline / In-Person Payment For in-person transactions, payment is collected directly at our physical location. We may collect your name and contact details for receipt and record-keeping purposes. Card payments made in person are processed through our point-of-sale terminal and are subject to the payment processor’s privacy practices.
6. Information Sharing & Disclosure
We do not sell your personal information. However, we may share your information with the following third parties:
- Payment Processors — Stripe and WooCommerce Payments, to process transactions.
- Shipping & Delivery Partners — To fulfill and deliver your orders.
- Analytics Providers — Such as Google Analytics, to analyze website usage.
- Advertising Platforms — Such as Google Ads, Facebook/Meta, and others, for targeted marketing and retargeting campaigns.
- Website Hosting & IT Service Providers — To maintain and operate our website.
- Legal Authorities — If required by law, regulation, court order, or governmental request.
- Business Transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
7. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Process and complete transactions
- Comply with legal, accounting, and regulatory obligations
If you request deletion of your data, we will make reasonable efforts to comply, subject to legal and business requirements.
8. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information, including:
- SSL/TLS encryption on our website
- Secure payment processing through PCI-DSS compliant providers
- Access controls and authentication protocols
- Regular security reviews
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access — Request a copy of the personal data we hold about you.
- Correction — Request correction of inaccurate or incomplete data.
- Deletion — Request deletion of your personal data, subject to legal exceptions.
- Opt-Out of Marketing — Unsubscribe from marketing communications at any time.
- Opt-Out of Tracking — Manage cookies and tracking preferences through your browser settings.
To exercise any of these rights, please contact us.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.